Privacy Policy

Pebble & Pencil Kids

Last Updated: 17 October 2026

Welcome to Pebble & Pencil Kids. Your privacy is important to us, and we are committed to treating your personal information carefully, responsibly and transparently.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, subscribe to our emails or purchase and download our educational resources.

1. Who We Are

Pebble & Pencil Kids provides children’s educational resources, including printable worksheets, colouring pages, activity books, flashcards, storybooks and creative learning materials.

Website: https://pebbleandpencilkids.com

Business operator/data controller: [Full legal name or registered business name]

Contact email: [Your business email address]

Business contact address: [Your business correspondence address]

2. Information We Collect

Depending on how you use our website, we may collect:

Personal and contact information: Your name, email address, billing address and other details you provide when placing an order or contacting us.

Order information: Products purchased, transaction dates, amounts paid, order references and download records.

Account information: Login details and account preferences if you choose to create a customer account.

Email subscriptions: Your email address and communication preferences when you subscribe to newsletters, free resources or updates.

Technical information: Information such as your IP address, browser type, device information and website activity, where collected through our website systems and permitted cookies.

3. How We Use Your Information

We use your information where necessary to:

Process orders and provide purchased downloads.
Send order confirmations and customer support responses.
Manage accounts and download access.
Respond to enquiries and resolve technical issues.
Maintain website security and prevent misuse.
Comply with legal, tax and accounting obligations.
Send newsletters, learning tips and promotional updates when you have given the required consent.
Understand website performance and improve our services where permitted.

We do not use personal information for purposes incompatible with those explained in this policy without an appropriate lawful basis.

4. Our Legal Bases for Processing

Under applicable UK data protection law, we rely on the following lawful bases as appropriate:

Contract: To fulfil orders, provide downloads and manage purchased services.

Legal obligation: To comply with applicable financial, accounting, tax and regulatory requirements.

Legitimate interests: To manage and secure our website, respond to enquiries and protect our business, where those interests are not overridden by individual rights.

Consent: For optional marketing communications and non-essential cookies or similar technologies where consent is required.

You can withdraw consent at any time. Withdrawal does not affect processing that was lawful before it was withdrawn.

5. Payments and Transactions

Where customers make purchases, payment information is processed using [name of payment provider].

We use appropriate payment processing arrangements and do not require customers to send card details by ordinary email.

The payment provider may process information in accordance with its own privacy notice.

6. Cookies and Similar Technologies

Our website may use cookies or similar technologies to maintain essential website functions, remember basket contents, support customer accounts and measure website performance.

Strictly necessary cookies may operate without consent where permitted by law.

For non-essential cookies, we will provide appropriate information and obtain consent unless a lawful exception applies.

Visitors can manage available preferences through [cookie settings link or consent tool].

Cookie details: [Insert a list or link showing the cookies actually used, their purposes, providers and durations.]

7. Sharing Personal Information

We may share relevant personal information with trusted providers when necessary to operate our website, including:

Website hosting and technical support providers.
Secure payment processors.
Email delivery and newsletter providers.
Order management and customer support services.
Professional advisers or public authorities where legally required.

We require appropriate arrangements to protect personal information and only share information where we have a lawful basis to do so.

Relevant providers: [Confirm and insert your actual website, payment, email and analytics providers.]

8. International Data Transfers

Some of our service providers may process information outside the United Kingdom.

Where a transfer is restricted under UK data protection law, we will ensure that an appropriate legal transfer mechanism applies, such as UK adequacy regulations or suitable contractual safeguards.

You may contact us for further information about applicable safeguards.

9. How Long We Keep Information

We retain information only for as long as reasonably necessary for its purposes.

Our retention arrangements are:

Orders and transaction records: [Insert your applicable accounting and tax retention period.]

Customer accounts: [Insert retention period or deletion criteria.]

Customer enquiries: [Insert retention period after the enquiry is resolved.]

Newsletter records: Until you unsubscribe or withdraw consent, subject to any limited records necessary to respect your preferences.

Technical logs: [Insert retention period based on your hosting/security arrangements.]

After the relevant period, information is securely deleted or anonymised unless further retention is legally required.

10. Your Data Protection Rights

Depending on the circumstances and applicable law, you may have the right to:

Access the personal information we hold about you.
Request correction of inaccurate information.
Request deletion of information in certain circumstances.
Restrict or object to certain processing.
Request transfer of your information where applicable.
Withdraw consent where processing is based on consent.
Object to direct marketing at any time.

To exercise your rights, contact us at [your business email].

You also have the right to complain to the UK Information Commissioner’s Office at https://ico.org.uk.

11. Children’s Privacy

Our educational resources are designed for children, but purchases, accounts and customer communications are intended to be managed by parents, guardians, teachers or other responsible adults.

We do not ask children to create purchasing accounts or provide personal information independently.

Parents and guardians should supervise children’s use of our website and avoid submitting children’s personal details unless necessary.

If we discover that personal information has been collected from a child inappropriately, we will take suitable steps in accordance with applicable law.

12. Newsletter and Marketing Emails

Visitors may choose to subscribe to our newsletters for learning resources, printable activity updates, product releases and special offers.

Where consent is required, we will request it before sending promotional emails.

Every marketing email will provide a suitable unsubscribe method.

You may unsubscribe at any time.

13. Keeping Your Information Secure

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse and disclosure.

No online service can guarantee absolute security, but we work to maintain appropriate safeguards for the information we process.

14. Changes to This Policy

We may update this policy to reflect changes in our website, services or legal requirements.

The latest version will be published here with an updated revision date.

15. Contact Us

For privacy-related questions, requests or concerns, please contact: